Privacy Policy

Training Lab respects your privacy. This policy explains what information may be collected when you use this website, buy a digital product, contact us, or access related services.

Information We Collect

We may collect information you choose to provide, including your name, email address, message content, product support details, and purchase-related information. When you buy a product, checkout and payment information is handled by third-party providers such as SureCart and Stripe.

We may also receive basic technical information such as IP address, browser type, device information, pages visited, referring pages, and timestamps through hosting, security, analytics, or checkout services.

How We Use Information

• To provide digital products, downloads, receipts, and purchase support.
• To respond to contact messages, support requests, and product questions.
• To maintain website security, troubleshoot issues, and improve the website.
• To comply with legal, tax, accounting, fraud-prevention, and payment-processing obligations.

Payments and Checkout

Payment card details are not stored by Training Lab. Checkout, payment processing, customer portal access, tax handling, and purchase emails may be provided by SureCart, Stripe, or similar service providers. Their privacy policies and terms also apply when you use their checkout or portal pages.

Cookies and Similar Technologies

The Training Lab website may use essential cookies or similar technologies for security, checkout, account access, and normal site operation. Third-party checkout or payment providers may use their own cookies when you interact with those services.

Sharing Information

We do not sell your personal information. We may share information with service providers that help operate the website, process payments, deliver products, provide hosting, send email, prevent fraud, or comply with legal obligations.

Data Retention

We keep information only as long as reasonably needed for the purposes described in this policy, including product access, support, legal compliance, accounting, dispute resolution, and security.

Your Choices

You may contact us to request access, correction, deletion, or a copy of personal information we reasonably control. Some records may need to be retained when required for legal, tax, payment, security, or dispute-resolution reasons.

International Visitors

Training Lab may use service providers located in different countries. By using the website or buying a product, you understand that information may be processed where Training Lab or its service providers operate.

Children

This website and its products are intended for coaches, trainers, educators, and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy as the website, products, or service providers change. The updated date at the top of the page shows when the current version took effect.

Contact

Questions about this policy can be sent to dani@traininglab.online.